Legal
Privacy Policy
How TrueForm Physical Therapy LLC handles information from this website and from the people we care for.
TrueForm Physical Therapy LLC (“TrueForm,” “we,” “us,” or “our”) respects your privacy. This policy explains what information we collect through https://trueform-pt.com, how we use it, and the choices you have. It applies to this website. It does not replace the separate notice that governs your protected health information as a patient (see “Health information” below).
Information we collect
Information you give us
When you fill out our contact form, request an appointment, call, or email us, you may give us your name, phone number, email address, and any details you choose to share about your situation or goals. You control how much you tell us. Please do not send sensitive health details through the website contact form.
Information collected automatically
Like most websites, we and our service providers collect basic technical information when you visit, such as your IP address, browser type, device, pages viewed, and the site you came from. We use cookies and similar technologies for this. See “Cookies” below.
How we use your information
- To respond to your message and schedule or follow up on care.
- To provide, maintain, and improve the website.
- To understand how visitors use the site so we can make it better.
- To meet our legal, tax, and recordkeeping obligations.
We do not sell your personal information. We do not share it for cross-context behavioral advertising.
Health information
Information you share once you become a patient (your health history, treatment notes, and similar records) is protected health information. We handle it under applicable law and our Notice of Privacy Practices, which we provide separately as part of your care. This website privacy policy does not govern that information. To request our Notice of Privacy Practices, contact us at alisha@trueform-pt.com.
How we share information
We share information only as needed and only with:
- Service providers who help us operate the site and practice, such as our website host, form and scheduling tools, and analytics.
- Professional advisors and authorities when required by law, or to protect our rights and the safety of others.
- A successor entity in the event of a merger, sale, or transfer of the practice.
Cookies and analytics
We use cookies and similar technologies to run the site and to measure traffic with analytics. You can set your browser to refuse cookies or alert you when cookies are sent. Some parts of the site may not work as well without them.
Your choices and rights
You can ask us to access, correct, or delete the personal information you have given us through the website. To make a request, email alisha@trueform-pt.com. Depending on where you live, you may have additional rights under your state’s privacy laws, and we will honor those that apply to you.
Data retention
We keep website inquiry information only as long as needed to respond to you and to meet our legal and business obligations, then we delete or de-identify it. [Confirm your retention period, e.g. 24 months for unconverted inquiries.]
Security
We use reasonable administrative and technical safeguards to protect the information we hold. No method of transmission over the internet is fully secure, so we cannot guarantee absolute security.
Children’s privacy
This website is intended for adults. We do not knowingly collect personal information from children under 13 through the site. If you believe a child has provided us information, contact us and we will delete it.
Links to other sites
Our site may link to third-party sites we do not control. Their privacy practices are their own, and we encourage you to review their policies.
Changes to this policy
We may update this policy from time to time. When we do, we will revise the “last updated” date above. Significant changes will be noted on this page.
Contact us
Questions about this policy or your information? Reach us at:
TrueForm Physical Therapy LLC
[Mailing address, City, FL ZIP]
alisha@trueform-pt.com
(813) XXX-XXXX